J&C: one system for a busy independent agency

monday.com Work OS and CRM unified project management, proofing and client relationships for an independent agency.

The challenge

J&C faced challenges managing multiple aspects of their operations, including project management, resource tracking, creative asset proofing, and client relationship management. They needed a unified solution to streamline these processes and improve efficiency across the agency.

The solution

We implemented monday.com Work OS and CRM to centralise and optimise J&C’s operations.

• Work OS: J&C now manages projects, resources, and employee hours with integrated time tracking. Creative asset proofing is streamlined with PageProof, smoothing collaboration and approvals.
• CRM: Tracks client relationships and manages rewards programs with better oversight and organisation.
• Integrations: PageProof for creative proofing, delivering improved project management, proofing and client management.

The impact

• 35% faster project initiation to completion
• Six weeks of work saved with the CRM
• 25 hours a month saved on campaign management

In their words

“Axela has been instrumental in improving J&C’s business operations and tech stack, allowing us to benefit from increased efficiencies across the team’s day-to-day tasks. Axela is definitely changing the game for independent agencies all over Australia.”

Clinton Brilley, Managing Director, J&C